How is the price calculated?
35¢ per square inch of the finished size when lined (32¢ unlined), including finishing and shipping within the US. The project minimum is $399. Ordering identical pieces saves 5% for two, 10% for three to five, and 15% for six to ten; for eleven or more we’ll send a volume quote.
What size can you weave?
Practically any size. Our widest loom has an output of 80″, and the other dimension can run much longer. If both the width and height are over 80″, the tapestry is woven in multiple pieces and then sewn together.
What kind of image file do I need?
JPEG is most common; PNG, TIFF and PDF also work. 30 ppi or higher at the finished size is our minimum, and if yours is lower, we can upscale it. If you’re unsure, order with confidence — every file is reviewed before weaving.
Can you weave any image?
If you own the image or it is in the public domain, yes. For copyrighted work, the rights holder usually needs to sign a waiver.
How long does it take?
Production is typically 4–6 weeks. If you have a firm date, tell us before ordering — rush production is sometimes possible.
Do you ship internationally?
Yes. International delivery is calculated in the studio and included in your price. Some countries charge duties or taxes on arrival.
Can I return a custom tapestry?
Because each piece is made to order from your image, custom tapestries can’t be returned. That’s why every file is reviewed before weaving — and every tapestry carries a lifetime warranty.
Do you offer samples?
Most clients go straight to their full piece, but we offer two samples. A few 12″ × 12″ cut out tapestry scraps cost $15 and ship next day. A 20″ strip of your own image, woven to scale, is $199 and takes about 3–4 weeks; if you then order your full tapestry, we credit 10% of that order back, up to the $199 paid. More about samples.